Paid Customer Success Internship
EmbedSocial is actively looking for new interns who will join the Customer Success team, get to know our platform and users, answer questions for our users and create tutorials and guides.
About the internship
We are looking for new team members ready to jump into a new adventure, hard workers, and are eager to learn and grow.
You have a unique opportunity to join a very ambitious, smart, and hardworking team, creating its own platform used by more than 200 000 users worldwide
The customer success team is critical to our operations to provide exceptional value and go the extra mile to exceed our users' expectations.
EmbedSocial sounds like the place you want to be right now?
Here is what you will do:
- Get to know the EmbedSocial platform
- Get to know our customers
- Assist users with questions via online chat
- Create and improve tutorials, guides, and other communication materials
- You will be switching between two shifts from 09-17 and 14-22
What skills and experiences you need
- Candidates from economics, eBusiness, computer science and information technology background preferred, last year or recently graduated
- Fluent in English, speaking and content writing
- A growth and practical mindset with trial and error
- Ability to make proactive decisions, self-starter
- Open for direct feedback and constant collaboration with others
Bonus:
- knowledge of HTML and CSS
Benefits: Here is what you will get
- 350 eur per month
- Employment for 3 months
- Rolling start date, arranged with the selected candidate
- Option to get full employment with 500 eur per month starting salary and private health insurance
- Mentor: someone to guide you and help you grow
- Weekends and public holidays are non-working days
- Opportunity to work and learn from some of the smartest people in town
- Extended weekends
- Impact: get the chance to have your work used by lots of small business from all over the world and also big brands like Motorola
We are a diverse squad! And we want to continue to include more different people from any nationality, race, age, gender, religion, or sexual orientation.
Our Core Values
At EmbedSocial, we don't just accept difference, we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community.
Care
We take deep care of our team, our customers, and the quality of our work.
Courtesy
We treat everyone with respect, kindness, and professional courtesy.
Thriving
We foster an environment where everyone can grow, learn, and excel.
Transparency
Everything is an open book, from performance metrics to roadmaps.
Hard work
We push limits, build great things, and run the extra mile.
Solidarity
We win as a team, support each other, and celebrate diversity.
Why join EmbedSocial
We are the company of your dreams.
Flexible office hours
Feel free to organize your working hours as you please. Do your morning exercise, take time to see an old friend. No security cards, fingerprints, nor eye scans are needed to enter our offices. We trust your skills and respect your lifestyle.
Transparent
Everything at EmbedSocial is an open book. From current performance to future roadmaps, you have access to everything! And you can talk with everybody, ask direct questions to the CEO and get honest answers.
Remote? The choice is yours
Want to go surfing for a month? That's awesome. We believe that your dream job will never need to feel like a job at all. So, we want you to have your dream job at EmbedSocial. Just make sure you have Wi-Fi on your remote island.
Private health insurance
Every EmbedSocial team member gets yearly Health insurance with a premium plan. We care deeply for our people and want to ensure they get the best care if ever needed.
Mentors and courses
We are offering you an yearly 'Upgrade Budget', that you can spend on any conference you want to attend, any book or course you want to buy for upgrading your skills.
Unlimited vacation
Yes, you read it correctly. You will no longer need to count your vacation days, and you can take a month or two or three to do your own thing. What's the catch? Your team decides, not the CEO.
We welcome any ethnicity, gender, sex orientation, religion.