Multiple sources + Import
Consolidate lead signals from Instagram, YouTube, TikTok, LinkedIn, and more. Plus, upload your own offline lead lists or customer data for a complete view.
Respond to crises before they go viral
Use real-time social listening to detect issues early, assess impact fast, and take control of your brand narrative before it's too late.
Start a free trial. * All features included.
Loved by 300,000+ big and small brands. World-famous and local
Why is social listening key to crisis response?
$ $$$+ .00
Without EmbedSocial
- Manually scroll platforms
- Sift through noisy data
- No content rights management
- Build UGC manually
- Use 3 to 4 tools
$ 99 .00 starting at
With EmbedSocial
- Track mentions via APIs (Instagram, TikTok, X, YouTube, Google reviews)
- Filter by intent, sentiment, and keyword relevance
- Request & monitor UGC usage rights automatically
- Turn approved UGC into shoppable widgets for clients
- One dashboard to monitor, reply, analyze & report
Need help? Schedule demo
Track spikes in negative mentions instantly
Get immediate visibility into sudden increases in negative sentiment, complaints, or controversial mentions.
Analytics
Sentiment alerts & dashboards
Identify crisis-driving authors and sources
Surface the most influential voices fueling a crisis, whether it's frustrated customers, media outlets, or viral accounts, so you can respond quickly and appropriately.
Track critical keywords and flashpoint topics
Pinpoint which issues, hashtags, or incidents are gaining negative traction before they escalate out of control.
Sentiment analysis with alert triggers
Get real-time sentiment alerts when negativity spikes, helping your team jump into action before a situation spirals.
UGC Rights Management
Flag and request rights for crisis-related content
Preserve key screenshots or videos, and request permission to use them for transparency or internal training. Request rights directly via Instagram comment. Get notified when status changes (pending, approved). Use approved content in shoppable widgets.
Publishing
Post updates with confidence
Use verified insights to craft informed, timely responses across your social media channels. That way, you can quickly address any concerns your customers and the public might have with you.
Export
Stay ahead of viral risks
Quickly export critical mentions and alerts to your incident management tools or email chains. This ensures your crisis response team is notified in real time, with full context, enabling swift decision-making and containment.
Browse more use cases
Brand monitoring
Continuously monitor mentions across platforms to catch negative trends early and act before reputational damage escalates.
Market research
Spot early signs of dissatisfaction or friction in specific regions, products, or campaigns to preempt public backlash.
Influencer discovery
Identify creators who may be escalating issues, or those who can help you mitigate and clarify during turbulent times.
Competitor tracking
Learn from your competitors' crisis missteps by analyzing how their audience responded and how their teams handled the fallout.
More advanced features
Not just a widget. All-in-one solution for all your online reviews
Auto-sync
Never miss a hot lead. Get real-time updates via official API integrations, ensuring you can engage prospects at the peak of their interest.
Multi-account support
Efficiently manage lead generation efforts across all your brands, clients, or sales team members from one centralized dashboard.
AI enrichment (soon)
Let AI prioritize your hottest leads. The system will score and organize posts by purchase intent, sentiment, and keyword triggers, so your sales team can focus on high-probability conversions.
Social Inbox (soon)
Respond to DMs and comments directly from your lead dashboard, streamlining communication and speeding up the sales cycle.
Organize content with Tags
Segment leads by platform, media type, keywords, tags, or even buying stage. Create custom folders for targeted campaigns and personalized follow-ups.
Analytics & Reports
Understand which sources and content generate the most qualified leads. Export data for in-depth analysis and optimize your lead generation strategy.
Multi-filtering
Zero in on specific lead segments by filtering by platform, keyword, sentiment, media type, account, or date, perfect for niche targeting or campaign-specific lead capture.
Moderation
Ensure your web widgets are clean and relevant. Hand-pick content or set up bulk filters to approve or reject posts, maintaining data quality for your website sales efforts.
Reviews widgets
Sell on your website with your customer voice
Leverage authentic reviews and UGC to build trust, showcase value, and directly capture leads on your website.
- Collect content on your website: Turn website visitors into leads by embedding interactive forms and compelling review widgets that encourage sign-ups and inquiries.
- Use AI to generate summaries: Instantly create concise summaries of review themes, providing powerful at-a-glance insights for potential customers.
- SEO stars snippet: Stand out in search results. Embed review widgets with rich snippets that display star ratings, increasing click-through rates and driving more organic leads to your site.
- Custom CSS: Tailor the look and feel of your widgets to perfectly match your real estate brand's aesthetics with extensive design options.
Your roadmap to handling brand crises with confidence
These steps help you act fast, respond wisely, and control the narrative when your brand is under pressure.
Step 1: Set up sentiment and keyword alerts
Track terms tied to complaints, negative buzz, or brand mistakes, plus competitor scandals that may affect you.
Step 2: Monitor & assess in real time
Identify where the crisis is brewing, how fast it's spreading, and how severe the reactions are.
Step 3: Respond & recover
Deploy statements, engage directly, or highlight positive feedback to contain the damage and reassure your audience.
Ready to get ahead of every brand crisis?
Start your 7-day free trial today and turn early signals into decisive crisis response.
$
99.00
month
Start with the basic plan, and upgrade as your business grows.
- ✓ Real-time sentiment alerts for negativity spikes
- ✓ Track critical keywords and flashpoint topics
- ✓ Identify crisis-driving authors and sources
- ✓ Export critical mentions to incident tools
- ✓ One dashboard to monitor, reply, and report
Official API integrations
EmbedSocial has official API integrations with all major social media networks.
Fast-loading widgets
We design interactive social media widgets that load fast on your website.
Risk-free
If it’s not for you, cancel or request to delete your account.
Dedicated support team
Just click the bottom left chat icon, and our team will assist you in real-time.
What our users are saying:
TrovaTrip increased booking conversion rates by 12% with customer testimonials in just 4 weeks
Nick Poggi
TrovaTrip
The team at Embed Social is so easy to work with. They are very quick to respond to any special requests and fast to implement account changes. Aside from the great customer service, their products are also very easy to use and offer a lot of freedom that you can’t get with other similar products. Definitely recommend.
Ryan Hazlewood
Developer
EmbedSocial allows us to showcase social media content on our web pages in a way that’s both functional and vibrant. Their library of social feed designs integrates seamlessly with our existing components and is easy to use for page editors of all skill levels.
Zanna Ollove
Boston College
The experience with EmbedSocial has been amazing. We’re always looking for ways to leverage our time, so finding a product to keep our reviews fresh automatically was a no-brainer.
Brooks Hitzfield
Seven Sons
Start free.
All features included.
Schedule a demo or start your free trial.
Start free trial. * All features included.