Multiple sources + Import
All social media sources are included in every paid plan such as Yelp and Facebook reviews widgets. Plus bulk import.
Reply to Google Reviews Using AI Agent
Easily respond to Google Reviews across multiple locations - all from one dashboard.
Is managing reviews across multiple locations eating up your time? EmbedSocial's AI Agent is your solution.
Respond to all Google reviews across all locations
Consolidate reviews across multiple locations in one view.
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Manage 100s of reviews without switching tabs
Save time by responding directly from one dashboard.
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Automate responses based on star ratings
Personalize autoresponders to fit your tone, increase the review response rate, and de-escalate negative reviews.
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Get a higher review response rate and outrank your competitors in every location.
Never miss a response to a Google review, even if you manage hundreds of locations.
Reviews aggregation
Unified dashboard to respond to all reviews from all locations
View and respond to reviews from all locations in one centralized place. This will eliminate the need to log in and out of multiple accounts for different locations.
Automation
Responding automation based on locations and star rating
Create personalized autoresponders based on star ratings (e.g., thank 5-star reviews or follow up on 1-star ratings). You can apply the same autoresponder settings to multiple locations at once, ensuring consistent communication across your business. And finally, automate review management to maintain a fast response time and boost customer satisfaction.
- AI Reply Assistant Coming Soon
AI Agent
AI Reviews Reply Agent
Automate your Google reviews responses with AI agents - trained to natively reply to any review, by recognizing its content, tone and language. Save tons of time and never miss to reply to your Google reviews in an automated yet personalized tone.
All-in-one solution for GBP management
Auto-Sync
Sync all reviews in a single click and create a live widget that you will update based on your filters.
Reviews badges
Variety of badges to show an average rating on your website from any source. Google, Facebook, or others.
Reviews Forms
Collect reviews on your website with your own reviews forms. Plus, free integration with EmbedForms.
Localization
Use the 10+ languages available in the platform to localize the widget for your web visitors.
Filters & Tags
Categorize online reviews by tags and organize them by date, rating, or filter by keywords.
Analytics & Reports
Insights on which source collects the most reviews with export options in CSV for in-depth analysis.
Customization
Configure the title, padding, or image size, edit the widget title, size, and color, or use custom CSS.
Moderation
Hand-pick the reviews in the widget and decide to show only 5-star Google reviews or reviews with text only.
Our software is integrated with the Google Business Profile API and its designed specifically for multi-location businesses that want to streamline their Google Business Profile management. Whether you're a franchise, a retail chain, or a service provider with multiple branches, our platform empowers you to manage reviews, update information, gain insights, and boost your local SEO - all from one place.
Nikola Bojkov
CEO at EmbedSocial
How to respond to every Google review in seconds - No matter how many locations you manage
Steps to respond faster, automate, and simplify review management for lots of Google business profiles.
01.
Sync all your Google Business Profiles in seconds.
Easily integrate all your Google reviews into one dashboard and connect your Google My Business accounts instantly-no technical setup required.
02.
Filter, view, and respond to reviews from one place
View every review across all your locations - no more tab switching. Filter by location, date, or star rating for easy management
03.
Set up and personalize your AI review reply agent
Customize how your AI responds to reviews by selecting the tone of voice (friendly or professional), defining reply guidelines, and specifying key phrases to use or avoid. You'll also get insights into how many reviews the agent has handled and how much time it's saving you.
04.
Automate replies based on star ratings and reply with AI agent
After setting up your AI agent, create automations that trigger replies based on review star ratings and specific business locations. For each automation rule, choose: The star rating (e.g. only 5-star reviews or 1-3 star reviews); The location(s) it applies to; The AI agent you want to use for that scenario. Once activated, the AI will automatically reply to matching reviews using the tone and style you've defined.
FAQs about our GBP Software
Have a specific question about using the GBP software by EmbedSocial? Check the FAQ section below or click the bottom right chat icon and talk with us.
What is the GBP Responder, and how does it work?
The GBP Responder is a tool that allows you to view, manage, and respond to Google reviews from all your business locations in one dashboard. It also provides options to automate responses based on star ratings, saving you time and streamlining review management.
What filters are available for managing reviews?
You can filter reviews by:
Newest First
Oldest First
Highest Rating
Lowest Rating
Waiting for Reply or Replied
These filters help you prioritize and respond to reviews more efficiently.
Newest First
Oldest First
Highest Rating
Lowest Rating
Waiting for Reply or Replied
These filters help you prioritize and respond to reviews more efficiently.
Can I manage reviews for multiple locations at once?
Yes! You can consolidate reviews from all your locations into one platform. You can also set up autoresponders for specific star ratings across multiple locations with just a few clicks.
Can I delete or edit responses to reviews?
Yes, the tool allows you to delete or edit responses to ensure your replies are accurate and professional. Maintain control over all your interactions with customers.
Is the GBP Responder easy to set up?
Absolutely! Sync your Google Business Profile accounts with a few clicks, and start managing your reviews instantly. No technical expertise is needed - setup takes only a few minutes.
Learn more.
Learn more.
How does reviews automation work?
Autoresponders enable you to automatically reply to reviews based on their star rating. For example, you can set a personalized thank-you message for 5-star reviews and a follow-up message for lower ratings. These settings can be applied across multiple locations for consistency.
Start free.
All features included.
Schedule a demo or start your free trial.
$
9.00
per month, starting with 2 locations.
Sign up for a complete Google Business Profile management platform.
- + GBP Dashboards
- + GBP Publishing
- + GBP Bulk Editing
- + Google reviews management
- + Reviews responder
- and more.
Start 7-day free trial
All features included.
Official API integrations
We are not using any scraping. Everything works on the official Google Business Profile API.
Dedicated support
For any help, just contact our Live chat team; we are here to answer any questions you might have.
Risk-free
If it’s not for you, cancel or request to delete your account.
GDPR-compliant and ISO certified
We are an ISO-certified company with GDPR policies in place.
What our users are saying:
TrovaTrip increased booking conversion rates by 12% with customer testimonials in just 4 weeks
Nick Poggi
TrovaTrip
The team at Embed Social is so easy to work with. They are very quick to respond to any special requests and fast to implement account changes. Aside from the great customer service, their products are also very easy to use and offer a lot of freedom that you can't get with other similar products. Definitely recommend.
Ryan Hazlewood
Developer